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Contact Us

Our Offline Stores

Mon - Fri 10:30am - 11:00pm

Open all 7 days

Head Office

Email: support@shapple.in
Call Us: +91 99866 33221
Address: V.N Heights, 5th Main Rd, HRBR Layout 2nd Block, Kalyan Nagar, Bengaluru, Karnataka 560043

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    Frequently Asked Questions

    Do I need to visit the SHAPPLE store to buy a phone?

    No. You can contact SHAPPLE first to check product availability, pricing and order details. You can also visit our Bengaluru store if you want to inspect the device before purchasing.

    Can I check iPhone availability before visiting?

    Yes. Contact us with the model, storage, colour and SIM type you need, and our team can confirm stock availability.

    Does SHAPPLE sell both Renewed and Brand New Sealed phones?

    Yes. Depending on stock availability, SHAPPLE offers both Renewed and Brand New Sealed devices. The product condition is clearly mentioned on the product page.

    How can I contact SHAPPLE for warranty support?

    You can contact SHAPPLE by phone, WhatsApp or email with your invoice details, device model and issue description. Our team will guide you through the next steps.

    Do you provide delivery outside Bengaluru?

    Yes. Delivery within Bengaluru is currently available, while orders outside Bengaluru can also be arranged with additional delivery or courier charges depending on the location.

    Please contact the SHAPPLE team with your delivery address or PIN code to confirm availability and the applicable delivery charges before placing your order.

    Can I ask for prices through WhatsApp or phone?

    Yes. You can contact SHAPPLE to check the latest prices, storage options, colours and stock availability.

    Can I track my online order?

    Yes. Once your order is dispatched, available tracking or delivery information can be shared depending on the delivery or courier service used.er name

    • Invoice number
    • Device model
    • IMEI or serial number, if requested
    • Description of the issue

    Providing these details can help our team assist you faster.

    Are online prices the same as store prices?

    SHAPPLE aims to keep pricing clear and transparent. However, prices, offers and stock availability may change, so please check the current product price on the website or contact our team before purchasing.